At Nakshatrakids.com, we make sure that your orders reach you in time. For this we are associated with trusted shipping channels who work 12/5 to help us send packages. There are some facts related to our shipping policy that you must be aware of before placing an order with us.
Free Shipping for orders worth Rs.5000+ all over India, Or Rs.60/- charge all over india.
Time taken to deliver your order:
We get on your toes as soon as you place an order with us. Delivery times are usually as follows:
Within India – your order should reach you in 5 – 6 business days from the date of dispatch.
For UK, USA, Canada, Australia, New Zealand, Singapore, Malaysia, UAE, Bahrain, Kuwait, Qatar, Saudi Arabia, Oman, & Europe – your order should reach you in 8-10 business days from the date of dispatch
If you receive a package that is open or looks to have been tampered with, do not accept it. Contact NakshatraKids Customer Care +91 97447 29060, and we will try to sort out the issue quickly.
We cannot guarantee the delivery timeframe if the courier service (Speed Post) has any unexpected delays due to holiday, weather, customs or other conditions.
Processing time for each product varies. Your entire order is shipped together once all products are ready to be shipped. The cart page and the checkout shipping page gives an estimated delivery date. Please note, deliveries can sometimes get delayed due to unforeseen circumstances.
All the orders that we ship are carefully packed so that the product retains its quality and reaches you in good shape. We make sure your order is sealed and discreet.
International shipping is possible. The checkout page shows you the exact shipping rates for your country. The number of days for delivery can increase due to delay in customs processing at the destination country. All International shipments are sent as “signature not required on delivery”.
International Customs Charges:
Some destination countries charge customs on the shipments. All customs charges, local taxes and delivery company’s processing fees for clearing customs is to be borne by the customer, unless it is charged at checkout.
Tampered, Damaged or Opened Packages:
If you receive a shipment that seems tampered, damaged or opened – please do not accept that shipment. Take a photo of the shipment and get in touch with our customer care team at +91 97447 29060 or email us at firstname.lastname@example.org
While we do everything we ensure your order is delivered in a timely manner. We will not be liable for any loss or damage incurred by any person, as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight, including but not limited to any delay caused by an incorrect delivery address being provided to us.
Out of stock items: If any items in your order are out of stock at the time your order is packed, we will notify you via email.
All orders are dispatched from Thrissur, Kerala. Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Any applicable charges are the responsibility of the person receiving the parcel, and are not included in the cost of delivery.